We try to provide exhaustive and clear information about our products and our way of working. In case not all is clear, you might get some more information in the below list of FAQ's. We also advize you to check out our various blogs as some questions or doubts you may have, could be adressed in our blogs.
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Scentriq only distributes high quality nebulizing diffusers as these are far superior to any other kind of diffusers.
Nebulizing diffusers have emerged as a popular and effective method for dispersing essential oils, offering a unique approach to aromatherapy that sets them apart from other diffuser types. These innovative devices utilize pressurized air to break down essential oils into a fine mist, delivering a potent and pure aromatherapy experience without the need for water or heat.
At the heart of a nebulizing diffuser is a sophisticated mechanism that harnesses the power of air pressure. The device contains an air pump that creates a high-pressure airstream, which is directed through a small tube into a glass reservoir containing the essential oil. As the air pressure drops rapidly in the reservoir, it creates a vacuum effect that draws the oil upwards. The continuous airflow then atomizes the oil into micro-fine particles, dispersing them into the surrounding air as a fine mist. This process, known as nebulization, ensures that the essential oils are diffused in their purest form, without dilution or alteration by heat or water. The result is a more concentrated and potent aromatherapy experience, as the oils maintain their full therapeutic properties1.
Nebulizing diffusers offer several distinct advantages over other types of diffusers:
While nebulizing diffusers offer numerous benefits, there are some considerations to keep in mind:
Nebulizing diffusers in general represent a significant advancement in aromatherapy technology, offering a method of essential oil dispersion that prioritizes purity and potency. While they may require a higher initial investment and more frequent replenishment of essential oils, the benefits of a more authentic and customizable aromatherapy experience make them an attractive option for many users. As with any aromatherapy practice, it's important to use high-quality, pure essential oils and follow the manufacturer's guidelines for optimal performance and safety. And this is why we solely distribute high quality nebulizing diffusers and high-quality essential oils.
Yes, our essential oil blends are compatible with all types of nebulizing diffusers, as they are 100% pure essential oils without any additives or carrier oils.
Overall, there are a few important considerations:
By following these guidelines, you can safely use our essential oil blends in any nebulizing diffuser while maintaining optimal performance and longevity of your device
To choose the right nebulizing diffuser and essential oils for your needs, you might consider the following factors:
When choosing a nebulizing diffuser, you might look for these key features:
When selecting essential oils:
Please also check out our blogs on diffusers and essential oils, as well on overall topics that link to the latter and aromatherapy in general, as these might also provide additonal insights to facilitate your choice.
Remember to always follow the manufacturer's instructions for both the diffuser and essential oils. Start with small amounts of oil and adjust as needed. If you have any health concerns or are pregnant, consult a healthcare provider before using essential oils
Nebulizing diffusers offer several key benefits compared to other types of diffusers:
Nebulizing diffusers disperse essential oils in their purest form, without dilution or alteration:
The diffusion method of nebulizers results in a more intense aromatic output:
Nebulizing diffusers are highly effective at dispersing oils:
The nebulization process maintains the essential oils' chemical composition:
Nebulizing diffusers can help enhance indoor air quality:
Many nebulizing diffusers are crafted with attention to visual appeal:
While nebulizing diffusers do use essential oils more quickly and may be more expensive initially, their ability to provide a pure, potent, and efficient aromatherapy experience makes them a preferred choice for many users seeking the full benefits of essential oils.
Yes, we offer guarantees on our nebulizing diffusers in compliance with European Union regulations. The main specifics of this are as follows:
For Private Customers:
For Business Customers:
Please note that the guarantee/warranty does not cover damage resulting from misuse, unauthorized modifications, or normal wear and tear. For specific details about coverage in your country or for your particular purchase, please contact our customer service team.
There is no guarantee/warranty, nor any return policy for essential oils once the bottle has been opened as the appreciation of scents is based on personal discretion.
You can place an order for nebulizing diffusers and essential oils via the e-Shop on this site.
We accepts the following payments methods:
- Bancontact
- VISA/MASTERCARD/AMERICAN EXPRESS
- Paypal
- Apple Pay
- Google Pay
- Ideal
We use Mollie as payment gateway. Mollie is a leading European payment service provider that offers businesses a comprehensive platform for online and in-person payments, as well as financial management. Founded in 2004, Mollie has grown to serve over 130,000 merchants across Europe
Mollie employs multiple layers of security to ensure that online payments, including credit card transactions, are safe and secure. Here's an overview of how Mollie secures online payments:
Mollie is fully PCI-DSS Level 1 certified, which is the highest level of security certification for payment processors. This certification demonstrates Mollie's commitment to maintaining a secure environment for handling sensitive payment card data.
All data processed by Mollie, including customer and merchant information, is stored on Dutch servers in well-protected data centers. These servers are monitored by a specialized Network Operations Center (NOC) team to ensure maximum security.
Mollie complies with the European Banking Authority's Guidelines on the security of internet payments and is supervised by the Dutch Central Bank. This oversight ensures that Mollie adheres to strict financial regulations and security standards.
Mollie uses encryption to protect sensitive information, including card details. This means that payment data is scrambled during transmission, making it extremely difficult for unauthorized parties to intercept or access.
Mollie offers tools like Acceptance & Risk (A&R) that allow businesses to maximize the acceptance of card payments while protecting against fraud. These tools help control payment risk and provide insights to fine-tune fraud prevention strategies.
When customers such as yourself make payments through Mollie, you will often be redirected to either Mollie's secure environment or your own bank's site to complete the transaction. This approach ensures that sensitive payment information is handled in a highly secure manner.
Credit card payments via Mollie are indeed safe. As a PCI-DSS Level 1 certified payment processor, Mollie adheres to the strictest security standards for handling credit card information. Additionally, Mollie's security measures, such as encryption and fraud prevention tools, further enhance the safety of credit card transactions.
Mollie provides a robust and secure platform
for online payments, including credit card transactions. By implementing multiple
layers of security, adhering to industry standards, and offering advanced fraud
prevention tools, Mollie ensures that both businesses and consumers can conduct
online transactions with confidence.
In principle - upon checkout - you will be able to choose from a list of package delivery providers. Based on the services provided by the delivery provider of your choice, you may or may not be able to track your order after placing it.
Please note that - in some instances - free delivery will be made available to you (eg as of a certain amount in your checkout basket), in which case we will choose the package delivery provider. In such case - based on the provider of our choice - you may or may not be able to track your order after placing it.
In case you consider bulk purchases or long-term subsriptions, we kindly ask you to contact us via the contact form.
We ship to member countries of the European Union.
Upon reception of your order and its payment, we process the order for shipping the same day. The actual delivery timeframe of your order - which is out of our reach - however depends on the package delivery provider chosen; the specific delivery formula that was selected as provided by the package delivery provider; and the country of destination for the package delivery.
In case your order arrives damaged or your order is not complete, we ask you kindly to contact us via the contact form and provide all necessary information for us to process your inquiry.
We do offer subscription plans for essential oil refills. If you choose the option of a subscription service, the essential oil is automatically sent to your address, based on the type of subscription plan you opted for. As with all sales done on this website, the products bought must be paid in full in advance, before they will be shipped to you.
The duration of a subscription is for one year, and it renews automatically unless it is cancelled ahead of its anniversary date.
Products from the subscription agreement will arrive in principle the first week of the month, or the first week of the quarter. The following plans are available to you:
- 1 x 500 ml monthly
- 3 x 500 ml quarterly
- 1 x 1000 ml monthly
- 3 x 1000 ml quarterly
Each of the subscription plans offers the standard products at a discounted rate. Based on the type of subscription plan, you also get free delivery.
You may upgrade or downgrade your subscription plan once every quarter, subject to prorated adjustments. Changes will take effect at the start of the next billing cycle.
You may cancel your subscription at any time after the initial one-year period. To avoid automatic renewal, you must cancel your subscription at least 14 days before the anniversary date. No refunds will be issued for partial subscription periods.
In case you have specific questions related to this, we suggest you contact us via the contact form.
If you opted for one of the monthly subscription plans, you will receive your oil refills each month, in principle within the first week of the month.
If you opted for one of the quarterly subscription plans, you will receive your oil refills once every quarter, in principle within the first week of that quarter.
There are no additional fees associated with the subscription plans. Depending on which subscription plan you opt for, the related sum will appear upon checkout.
Depending on which subscription plan you opt for, you get free delivery or not.
You can contact Customer Support by means of completing the contact form (accessible via the Contact Us button). This will create a support ticket with all the information you provided, for further reference and follow-up.
We do not offer technical support for setting up diffusers or using essential oils, as specific situations and parameters differ too much from venue to venue to provide a standard technical setup support.
Our company focuses solely on providing high-quality nebulizing diffusers and essential oils. Each of our products comes with a detailed user manual that includes step-by-step setup instructions and guidelines for proper essential oil use.
Most essential oils are suitable for use in nebulizing diffusers, but there are some important considerations to keep in mind:
Some oils should not be used in nebulizing diffusers due to their thickness or composition:
However, in case the above listed components are used in essential oils blends, and are thus mixed with other less-viscous oils, they no longer pose a problem.
By following these guidelines and selecting appropriate oils, you can ensure optimal performance of your nebulizing diffuser and enjoy the full benefits of aromatherapy.
Yes, there are certain essential oils that should not be used with nebulizing diffusers due to their thickness or composition. These oils can potentially clog the diffuser or affect its performance. Here are the types of oils to avoid:
These oils are often too viscous and may clog the diffuser. A good rule of thumb is that if you tip the oil bottle and it takes an unusually long time for a drop to come out, it's likely too thick for a nebulizing diffuser. However, in case the above listed components are used in essential oils blends, and are thus mixed with other less-viscous oils, they no longer pose a problem.
Carrier oils should never be used in a nebulizing diffuser. These oils are too thick and can lead to clogging. This includes:
However, in case the above listed components are used in essential oils blends, and are thus mixed with other less-viscous oils, they no longer pose a problem.
By avoiding these thicker oils and sticking to pure, high-quality essential oils, you can ensure the longevity and efficient operation of your nebulizing diffuser.
The duration a bottle of essential oil lasts in a nebulizing diffuser depends on several factors, including the diffuser's settings and frequency of use. Here's a breakdown of essential oil consumption in nebulizing diffusers:
To make your essential oils last longer:
By following these guidelines, you can optimize your essential oil usage and extend the life of each bottle. Remember, nebulizing diffusers use more oil than water-based diffusers but provide a purer and stronger aroma experience.
Yes, using certain oils can indeed affect the warranty of your diffuser. Many manufacturers specify that using anything other than 100% pure essential oils will void the warranty of their diffusers. This is primarily due to the following reasons:
To maintain your diffuser's warranty and ensure optimal performance:
By following these guidelines, you can protect your diffuser's warranty and extend its lifespan.
Nebulizing diffusers work without water or heat by utilizing a process called nebulization, which breaks down essential oils into a fine mist using pressurized air. Here's how they function:
This process, based on Bernoulli's theorem, ensures that the essential oils are diffused in their purest form without being diluted or altered by heat.The result is a more potent and concentrated aromatherapy experience, as the oils maintain their full therapeutic properties. Nebulizing diffusers are considered superior to other types of diffusers for several reasons:
While nebulizing diffusers are not completely silent, they are generally quiet, producing only a faint whisper when used on a low setting
Yes, there are specific maintenance requirements for nebulizing diffusers to ensure optimal performance and longevity:
By following these maintenance requirements, you can ensure your nebulizing diffuser continues to operate effectively and provide the best aromatherapy experience.
If your diffuser is making a loud noise or not working properly, there are several steps you can take to diagnose and potentially fix the issue:
If you hear grinding or buzzing noises:
For nebulizing diffusers:
If these steps don't resolve the issue:
By following these steps, you can often diagnose and fix common diffuser issues. Regular maintenance and cleaning will help prevent many problems and ensure optimal performance.
In principle, you can use essential oils from any brand or distributor in nebulizing diffusers, as long as they are 100% pure essential oils. Using oils from other brands will not void the warranty of your nebulizing diffuser.
Yet, in case you contact us because of malfunction of the nebulizer and return it to us for repair, we will test its content by means of a Gas Chromatography-Mass Spectrometry (GC-MS) machine to find out about the composition of its contents. In case this proves to be liquids that are not suitable for use in the diffuser, the warranty will not be applicable. All essential oils we distribute are suitable for usage in the nebulizing diffusers we distribute.
Overall, there are some important considerations. Avoid using thick or resinous oils, as they can clog the diffuser. This includes oils like:
In case the above listed components are used in essential oils blends, and are thus mixed with other less-viscous oils, they should no longer pose a problem.
Never use carrier oils or diluted blends in a nebulizing diffuser, as they might be too thick and can damage the device.
Ensure you're using 100% pure essential oils without any additives or synthetic fragrances.
By following these guidelines, you can safely use essential oils from various distributors in your nebulizing diffuser while maintaining its optimal performance and longevity.